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helplinedonate

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Every time I log in it says my password is incorrect so i have to click reset and wait for the email to reset my password  I am sure my password is correct and that my cap lock is not on.  This happens every time.

Thank You 

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I would verify that you are not having a problem with your keyboard.  You may want to open notepad on your computer and type your password into notepad to verify that what is displayed is your current password.

Thank you,

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